|
I will return and try another product. This product has been a disappointment (junk) to me. This product does not work for me. Whenever I call into a conference call the "group" screams about echo type noise.
Upon speaking with the Plantronics support line, upon concluding our troubleshooting, they advised that the S12 only works with traditional analog telephone lines and not analog-to-Internet conversion solutions like the magicJack. I thoroughly tested all 6 modes, the 2 TX amplification settings, the two volume slides, the mute button, all of the cables. On the surface and given the other reviews it seems that the S12 is a great product, but does not work with the magicJack telephone service. In an effort to arrange an inexpensive dedicated business telephone line solution with a hands-free headset I purchased the magicJack and the Plantronics S12. Although the magicJack works great with other analog telephone devices, and the Plantronics S12 works great with other analog lines/services, it would appear that the magicJack together with the Plantronics S12 does not work.
I've only had it for a short time, but as of now, I really like this headset system and would recommend it to those who are looking for a good set. Did a test call the first day and the person on the other end asked what kind of phone I was on, without knowing that they were a part of my "test". Thus far, this is well worth the money. The sound is very clear and works as it is supposed to.
Just move a few inches away to resolve the issue. Plantronics S12 headset is comfortable and operates with ease. Great investment for the home office. Unit is durable and simple to install. Volume controls for your voice and listening are easily adjusted. Some feedback if the base unit is too near electronics.
It seems to be compatible with any corded phone. This product works exactly as advertised. If your looking at this. You must be looking to have a call center, perhaps in your home.
|
